Terms and Conditions
Welcome to https://jewelvibz.com/. By accessing or using our website, you agree to be bound by the following Terms and Conditions. These terms are in accordance with the applicable laws and regulations of India, including guidelines issued by the Reserve Bank of India (RBI), the Information Technology Act, 2000, and the Consumer Protection Act, 2019.
1. Use of Website
By using this website, you confirm that you are at least 18 years of age and capable of entering into a legally binding agreement. You agree not to use the website for any unlawful activity.
2. Product Display and Pricing
All efforts are made to display the products, including prices, images, and descriptions, accurately. Prices are inclusive of applicable Indian taxes (GST). We reserve the right to correct errors and update pricing without prior notice.
3. Payments
We use RBI-compliant and PCI-DSS-certified payment gateways for secure transactions. By placing an order, you authorize us to charge the selected payment method. No card or bank details are stored on our servers.
- All transactions are in INR (₹).
- We do not accept international payments unless otherwise stated.
- Payments are processed in accordance with RBI's directions on digital payments and fraud prevention.
4. Shipping & Delivery
We ship across India using trusted third-party courier services. Delivery timelines are estimated 3 - 7 Working days and may vary due to unforeseen logistics issues. We are not liable for delays beyond our control.
5. Returns & Refunds
We adhere to a fair and transparent return and refund policy, in line with consumer protection norms:
- Products must be returned within 7 days of delivery.
- Refunds (if applicable) will be processed via the original payment method within 7–10 working days, as per banking guidelines.
- Refunds are subject to verification and may be withheld if the product is damaged or used.
6. User Account & Data Privacy
When you create an account, you agree to provide accurate and complete information. Your personal data is handled in accordance with our Privacy Policy, and we comply with applicable data protection laws in India.
7. Intellectual Property
All website content—including images, logos, designs, and descriptions—is the property of Jewelvibz and is protected under Indian copyright and trademark laws.
8. Compliance with RBI Guidelines
Our platform complies with the RBI’s regulations for payment aggregators, KYC norms (if applicable), and cybersecurity standards. We do not engage in unauthorized lending or deposit-taking activities.
9. Limitation of Liability
Jewelvibx shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the site or products.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Punjab.
11. Amendments
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site constitutes acceptance of the updated terms.